Refund Policy for ApproxIt Pro
At ApproxIt, we want you to be completely confident in your estimating workflow. If our software doesn’t meet your needs, we offer a 7-day money-back guarantee from the date of your initial purchase.
1. Eligibility for a Refund
To be eligible for a refund, you must meet the following criteria:
- Timeframe: Your request must be submitted within 7 calendar days of the original purchase date.
- Primary Purchase: Refunds apply only to the initial purchase of the license and do not apply to subsequent renewals.
- Technical Issues: If you are experiencing a technical bug, we ask that you allow our support team an opportunity to resolve the issue before a refund is processed.
2. Non-Refundable Items
- Renewal Payments: Automatic renewals are not eligible for a refund. You may cancel your subscription at any time to prevent future charges.
- Abuse of Service: We reserve the right to deny refund requests if we detect patterns of fraud or abuse (e.g., repeated purchasing and refunding to avoid license fees).
3. How to Request a Refund
To initiate a refund, please contact our support team at support@approxitpro.com with your order details and the reason for the request. Once approved, the refund will be processed through our payment partner, Freemius, and credited back to your original payment method.